At BlushyLeaf, we strive to provide high-quality digital products that empower florists of all levels. Due to the nature of digital downloads, we generally cannot offer refunds or returns on our products.
However, we understand that unforeseen circumstances may arise. We will consider offering a refund or store credit in the following situations:
Technical Issues: If you encounter a technical issue that prevents you from downloading or accessing your purchased product, please contact us. We will do our best to resolve the issue or provide a replacement.
Accidental Duplicate Purchase: If you accidentally purchase the same product twice, please contact us within 24 hours of your purchase. We will be happy to issue a full refund.
Misrepresentation of Product: If a product description significantly misrepresents the content or functionality of the product, please contact us. We will offer a full refund or a replacement product that accurately reflects the description.
What We Cannot Refund:
Downloaded products: Due to the ease of replication of digital products, we cannot offer refunds once a product has been downloaded.
Products not used as intended: We cannot offer refunds for products that are not used as intended or for outcomes that do not meet your expectations.